Privacy Policy

Welcome to RE Spa! We are committed to protecting your privacy and ensuring that your personal information is collected and used in a responsible and secure manner. This privacy policy outlines our practices regarding the collection, use, and disclosure of information when you use our app and the choices you have associated with that information. By using this website, app, or any other services offered by RE Spa you signify your acceptance of this Privacy Policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you. Types of data collected may include:
Personal Data:
While using our app, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other data.
Usage Data:
We may also collect information that your device sends whenever you use our app (“Usage Data”). This Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, our app’s pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Location Data:
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our service, to improve and customize our service.

2. Information We Collect Through Our Website

At RE Spa, we gather data through cookies and log files to create a profile of our users. The information collected via cookies is not linked to any personally identifiable information you provide while on our site.

Cookies:
A cookie is a small data file stored on your computer, associated with information about your activity. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your hard drive for an extended period. Persistent cookies help us track user preferences to enhance the experience on our website. These cookies also simplify site navigation by allowing users to log in less frequently. You can still browse our website if you choose to reject cookies, but you will be unable to purchase gift cards or access certain interactive features. Instructions for removing persistent cookies can be found in your internet browser’s help file.

Log Files:
We utilize log files to manage sessions, diagnose server issues, and assess the effectiveness of our advertising strategies. This data may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and is linked to personally identifiable information.

3. Communications From Our Website

Transactions and Service Announcements:
Customers who schedule services or purchase gift cards will receive transaction-related communications through email or SMS, based on their preferences. Service-related announcements, such as maintenance notifications, are also sent as necessary. These communications are primarily informational and are sent as long as your account remains active.

Special Offers, Newsletters, and Updates:
We respect our customers’ privacy and offer the choice to opt out of receiving promotional communications. Details on how to opt out can be found in the section below.

Customer Service:
We regularly interact with our customers to provide requested services and address account-related issues through email, SMS, or phone, adhering to the preferences indicated by our customers.

Choice and Opt-Out:
You may modify your communication preferences (email, SMS) or opt out entirely by using the “Unsubscribe” link in any email, by updating your preferences in your account settings on our website, or by sending a request to [email protected].

4. Sharing Information

We do not share your financial details, like credit card numbers, with any third parties except for necessary verification during transactions.

Within Our Corporate Family:
We may share information with our subsidiaries or affiliates for internal purposes, such as analytics and service enhancement.

Legal Disclaimer:
While we prioritize privacy, we may disclose personal information when required by law or to protect our rights, prevent fraud, or ensure safety.

Aggregate Information:
We may share aggregated demographic data with partners, which does not include any personally identifiable information. We also work with third-party advertisers who may use cookies to gauge the effectiveness of ads, without sharing personal information.

Third Party Service Providers:
We may share personal information with vendors providing services like payment processing or marketing assistance, but they are prohibited from using this information for other purposes.

External Links:
Our website contains links to third-party sites, over which RE Spa has no control. We advise reviewing their privacy policies independently.

Business Transitions:
In the event of a business transition, users will be notified if there is a change in the use of their personal information, consistent with our policy updates.

5. Information Security

RE Spa is committed to protecting your personal information. Sensitive data entered on our website is encrypted with SSL technology. Access to personal information is restricted to employees who need it to perform specific tasks.

Changes in Privacy Policy:
If changes are made to our privacy policy, they will be posted prominently to keep you informed.

Contact Information:
For any privacy-related concerns, please contact us via mail at

RE Spa
2750 Race Track Rd, #101
St. Johns, FL, 32259

or email at [email protected].

This policy ensures transparency and control over your personal information while you enjoy the services offered by RE Spa.